Returns & Exchanges

We want you to be completely satisfied with your sustainable beauty purchase, which is why we offer a 30-day return window for products in new or gently used condition. If a formula isn't the right fit for your hair or skin, we are here to help you find the perfect alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your return is authorized, a prepaid shipping label will be generated for you to print and attach to your original packaging.

• 3.
  Ship the Product

  Drop off your package at any authorized carrier location, ensuring the items are securely packed to prevent damage during transit.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.